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In 1963, the British comedian Freddie Frinton performed “Dinner for one” on German TV. It has become a tradition in Germany to watch that short piece of comedy on New Year’s Eve, and the question we always ask beforehand is: “Same as last year?” And that’s my point: Christmas is
There is general agreement that artificial intelligence (AI), data science and analytics have potential to change the world. AI is transforming our society already, and although I see tremendous potential in AI there are pitfalls and important ethical implications that needs to be considered. Science and ethics: Shades of grey
It has been a couple of years now since Bruno Van Pottelsberghe, Dean of Solvay Brussels School of Economics and Management first talked to me about QTEM, or Quantitative Techniques for Economics & Management Masters Network. The discussion really struck a chord with me, because my experience until then had
Employers sometimes complain that new graduates are not ‘job ready’. Often this complaint is about soft skills, such as the ability to work in a team. Sometimes, however, it is about specific technical skills or knowledge required in the role. An example might be particular data science techniques, or perhaps
I have to confess: when it comes to Christmas, I'm a "real man". I do everything at the last minute, and certainly do not risk starting too soon… And that's exactly how it was last year, when I realized that it was Christmas Eve, and I still had no gifts
Una customer experience personalizzata in real-time è fattore trainante per le revenue. Per questo motivo, la maggior parte delle aziende sta cercando di raggiungere questo risultato. Fornire un’eccellente customer experience (CX) non è una novità assoluta; è sempre stata la base più affidabile del business. La vera novità è rappresentata