Conversational AI can offer a way to provide that always-on 24/7, fast, convenient experience that can go anywhere (phone, computer smart speakers, even your car). It can provide a human-like experience through real-time, personalized interaction with AI running in the background. This technology is being applied across many industries for a variety of use cases (both customer-facing and for internal use).
Tag: natural language processing
Gemeenten krijgen nogal wat kritiek te verduren. Er is geen twijfel dat sommige beter kunnen, maar vele zijn sterk gericht op het leveren van hoogwaardige diensten voor hun burgers. Echter, deze 'goed nieuws' verhalen komen zelden in de pers - zelfs niet in de lokale kranten in rustige weken. Zoals
Discovery is an important part of setting up your analysis for success – essentially it prevents you from plunging into a haystack to try to find that elusive needle, and rather, helps you organize the haystack into neater, compact organized bales that you can navigate with ease. Proper discovery can help you more efficiently find patterns in your data set.
Unlocking the potential of your unstructured text data can lead to great business outcomes but the prospect of starting a new or enhancing your existing Natural Language Processing (NLP) program can feel overwhelming because of the inherently unique (and sometimes messy) nature of human language. Text data doesn’t fit neatly into rows or columns the way that structured data does, which can make it seem more complex to work with. Conversations and written language range from objective statements to subjective perspectives and opinions. The same sentence, depending on its intent and the nuances in how it's said, can have a positive, negative, or neutral sentiment. To get us started, we'll share different types of NLP models used to analyze unstructured data with a focus on the hybrid approach.
Local government gets some bad press. There is no doubt that some could be better, but many are strongly focused on delivering high-quality services for their citizens. However, these "good news" stories seldom make the press – even in local newspapers in slow weeks. Like most public sector organisations around
I think that this pandemic has put digital transformation at the top of every executive agenda.
Interestingly enough, paperclips have their own day of honor. On May 29th we celebrate #NationalPaperclipDay! That well-known piece of curved wire deserves attention for keeping our papers together and helping us stay organized. Do you remember who else deserved the same attention? Clippit – the infamous Microsoft Office assistant, popularly known as ‘Clippy’.
As we honor Mental Health Month, there are many calls to reduce suffering. Seems reasonable, right? It’s even in California’s Mental Health Services Act (MHSA), where public systems are called to “reduce subjective suffering.” And as we broadly focus more on outcomes in health, measuring suffering (and hopefully its reduction)
This blog shows how the automatically generated concepts and categories in Visual Text Analytics (VTA) can be refined using LITI and Boolean rules. I will use a data set that contains information on 1527 randomly selected movies: their titles, reviews, MPAA Ratings, Main Genre classifications and Viewer Ratings.
In this blog, I use a Recurrent Neural Network (RNN) to predict whether opinions for a given review will be positive or negative. This prediction is treated as a text classification example. The Sentiment Classification Model is trained using deepRNN algorithms and the resulting model is used to predict if new reviews are positive or negative.
Imagine a world where satisfying human-computer dialogues exist. With the resurgence of interest in natural language processing (NLP) and understanding (NLU) – that day may not be far off. In order to provide more satisfying interactions with machines, researchers are designing smart systems that use artificial intelligence (AI) to develop
Et si, en dehors de la nouvelle organisation des moyens de production, la 4ème révolution industrielle induisait également une évolution significative dans la gestion de la connaissance intrinsèque à chaque domaine ? Et si les nouvelles technologies numériques permettaient aux acteurs opérationnels d’accéder simplement à cette connaissance, le plus souvent fruit de méthodes
Natural language understanding (NLU) is a subfield of natural language processing (NLP) that enables machine reading comprehension. While both understand human language, NLU goes beyond the structural understanding of language to interpret intent, resolve context and word ambiguity, and even generate human language on its own. NLU is designed for
Recently, the North Carolina Human Trafficking Commission hosted a regional symposium to help strengthen North Carolina’s multidisciplinary response to human trafficking. One of the speakers shared an anecdote from a busy young woman with kids. She had returned home from work and was preparing for dinner; her young son wanted
Structuring a highly unstructured data source Human language is astoundingly complex and diverse. We express ourselves in infinite ways. It can be very difficult to model and extract meaning from both written and spoken language. Usually the most meaningful analysis uses a number of techniques. While supervised and unsupervised learning,
I look forward to Pi Day every year at SAS because it's a day of celebration including yummy pies and challenging games that challenge you to recall the digits after the decimal point in Pi. Plus you get to wear Pi t-shirts (I have about seven). Today, though we are going to talk about DLPy which sounds like Pi and
The Special Olympics is part of the inclusion movement for people with intellectual disabilities. The organisation provides year-round sports training and competitions for adults and children with intellectual disabilities. In March 2019 the Special Olympics World Games will be held in Abu Dhabi, United Arab Emirates. SAS is an official
There is tremendous value buried text sources such as call center and chat dialogues, survey comments, product reviews, technical notes, legal contracts... How can we extract the signal we want amidst all the noise?
When it comes to forecasting new product launches, executives say that it's a frustrating, almost futile, effort. The reason? Minimal data, limited analytic capabilities and a general uncertainty surrounding a new product launch. Not to mention the ever-changing marketplace. Nevertheless, companies cannot disregard the need for a new product forecast
Every day, military intelligence analysts sit behind computers reading a never-ending stream of reports, updating presentation templates and writing assessments. But intelligence is more than documenting events and sharing breaking news. It involves understanding and predicting complexities in human behavior across various organizational constructs and using facets of information to
Regular expressions are a powerful method for finding specific patterns in text. The syntax of regular expressions is intimidating, but once you've solved a few pattern-recognition problems with regex, you'll never go back to your old methods.
Amidst the growing popularity of modern machine learning and deep learning techniques, one of the biggest challenges is the ability to obtain large amounts of training data suitable for your use case. This post discusses how the analytical approach for Named Entity Recognition (NER) can help.
Deep learning has taken off because organizations of all sizes are capturing a greater variety of data and can mine bigger data, including unstructured data. It’s not just large companies like Amazon, SAS and Google that have access to big data. It’s everywhere. Deep learning needs big data, and now
Word Mover's Distance (WMD) is a distance metric used to measure the dissimilarity between two documents, and its application in text analytics was introduced by a research group from Washington University in 2015. The group's paper, From Word Embeddings To Document Distances, was published on the 32nd International Conference on Machine
My local middle school publishes a weekly paper. Very recently, I noted an article in that paper regarding an expose on human trafficking overseas, "World Slavery: The Terrors Our World Tries to Forget." The eloquent article in part highlighted how children have been exploited in the fishing industry in Ghana
Maybe you’ve heard of text analytics (or natural language processing) as a way to analyze consumer sentiment. Businesses often use these techniques to analyze customer complaints or comments on social media, to identify when a response is needed. But text analytics has far more to offer than examining posts on
As a former intelligence analyst, I can't help but breathe a huge sigh of frustration. The special AI "task forces" and their massive budgets are great, but it's time to get honest about the rest of the military. Ask any every day soldier, sailor, airman or Marine their opinion of
A chatbot is a computer program that uses natural language processing (NLP) and artificial intelligence to simulate human conversation and derive a response. Essentially, it’s a machine that can chat with you or respond to your chatter. Chatbots can save time and money when used to handle simple, automated tasks.