'Please hold, your call is important to us'
With 3 fundamental measures financial service organisations can ensure to keep their customers complaints at a minimum.
English
Tackling procurement fraud in health care
Analytics-based approaches in healthcare offer a new way of thinking about fraud. They are able to predict potential events.
Our SAS Culture Code
Assessing a company from the outside can be tricky business – but it shouldn’t be. That’s why we’re kicking off a series to pull back the curtain on the #saslife. From our values to our vision for the future, we’re giving a transparent look at what it’s really like to
How SAS® Viya® fosters collaboration
When my younger son grabs a book or a toy from his older siblings without permission, his line of defense is always the same: “Sharing is caring!” Our kids' schools teach and reinforce this philosophy. Likewise, our family has rules to ensure peaceful, orderly sharing. Similarly, many organizations value collaboration.
Compute and visualize binomial proportions in SAS
Computing rates and proportions is a common task in data analysis. When you are computing several proportions, it is helpful to visualize how the rates vary among subgroups of the population. Examples of proportions that depend on subgroups include: Mortality rates for various types of cancers Incarceration rates by race
Simple general authorization patterns
Newcomers to SAS Viya Administration may appreciate these tried-and-tested patterns for securing folders, and the content within them (reports, data plans, models etc.). If you are new to security model design in SAS Viya, this post is for you.
Separation Agreements
This blog is the 3rd in our series on separation by Lisa Angel of Rosen Law Firm. Can the court order a separation? Yes, and this is done via a divorce from bed and board which is a court-ordered separation of the parties. The parties remain married until an absolute
Innovation at Scale: The changing profile of internal IT
Findings from the SAS Innovation at Scale study suggest opinions how businesses see their IT departments in 2020.
The Halloween candy challenge (for kids)
You've probably heard of the stupid 'challenges' where people usually end up hurting themselves (cinnamon challenge, Carolina reaper pepper challenge, etc). I thought it might be more helpful to society to have a challenge that could actually help people, rather than hurting them! Therefore I came up with the Halloween
Understanding the Study Abroad Opportunity in College
There's a growing body of research that shows there are numerous positive outcomes from studying abroad, including greater adaptability, tolerance for ambiguity, appreciation of different ideas and perspectives, and ability to work with people from different backgrounds. These are soft skills often not acquired in the classroom, and they help
Real-time analytics: the key to success in banking?
SAS study (i.p. w. Harvard Business Review, Accenture, Intel) to learn more about how companies are enhancing their business.
How to Parallel Load and Compress a SAS® Cloud Analytic Services (CAS) Table
In this post, you'll learn how to parallel load and compress a SAS® Cloud Analytic Services (CAS) Table in one pass of the CAS table.
Creating a word cloud using Python and SAS® software
Generating a word cloud (also known as a tag cloud) is a good way to mine internet text. Word (or tag) clouds visually represent the occurrence of keywords found in internet data such as Twitter feeds.
Model-driven architectures are key to surviving digital transformation
Two pieces of advice stood out for me in Tom Siebel's book: re-educate your leadership team and pick your partners carefully.
Visualize a regression with splines
The EFFECT statement is supported by more than a dozen SAS/STAT regression procedures. Among other things, it enables you to generate spline effects that you can use to fit nonlinear relationships in data. Recently there was a discussion on the SAS Support Communities about how to interpret the parameter estimates
Austria is like SAS Viya: We have it all! - Deep insights into your data and a broad overview of your business
The connection between SAS Viya and the Austrian mountains Friends from Tyrol recently visited me in Burgenland at Lake Neusiedl. Tyrol is an area famous for really high mountains. Tourists from all over the world come to Tyrol to experience the fantastic views and hikes. So my friends laughed when
Training, validation and testing for supervised machine learning models
Validating and testing our supervised machine learning models is essential to ensuring that they generalize well. SAS Viya makes it easy to train, validate, and test our machine learning models.
Capturing log messages from Viya deployments
The Viya Operations Infrastructure provides components to collect and store log messages in order to manage a large number of logs enable you to locate messages of interest.
Compute the geometric mean for many variables in SAS
I recently wrote about how to use PROC TTEST in SAS/STAT software to compute the geometric mean and related statistics. This prompted a SAS programmer to ask a related question. Suppose you have dozens (or hundreds) of variables and you want to compute the geometric mean of each. What is
Can I Date Once I am Separated?
This is probably one of the most commonly asked questions…When can I start dating after I separate from my spouse? This is tricky for many reasons. There are two different scenarios in which we must examine. 1) The person you want to date now was someone you had a relationship
How to cultivate a World's Best Workplace culture
SAS has always focused on the employee experience, and it’s been a part of our founder’s philosophy since day one. It may sound cliché today, but when we started this trend over 40 years ago, others noticed. Jim Goodnight, our founder and CEO has always said, “If you treat people
Forecast accuracy matters
In a recent video blog, I discuss forecast accuracy as a parameter for measuring the ability to forecast and plan demand. I further argue for the use of causal data as a key input to understanding historical demand and forecasting/planning future demand. Forecast accuracy is often claimed NOT to be
How to Emulate DATA Step DESCENDING BY Statements in SAS® Cloud Analytic Services (CAS)
The SAS DATA Step's DESCENDING option on BY variables quickly reveals a data set's largest value.
SAS Championship (golf) - plotting the results
The SAS Championship golf tournament is happening this week, here in Cary, North Carolina! If you're following along and watching the scores, you might wonder how they're doing compared to past years, and what kind of scores it generally takes to win. Follow along as I plot the data from
6 tips to prepare data for analytics
Proper data prep means faster, better analytics. Guest blogger Jenine Milum shares tips.
How to win the SAS Championship
What can data tell us about the easiest hole at your favorite golf course? Or which hole contributes the most to mastering the course? A golf instructor once told me golf is not my sport, and that my swing is hopeless, but that didn’t stop me from analyzing golf data.
Top 5 SAS Books for Students
As a fellow student, I know that making sure you get the right books for learning a new skill can be tough. To get you started off right, I would like to share the top SAS books that professors are requesting for students learning SAS. With this inside sneak-peek, you
Meals Made Easy: Sheet Pan Recipes
Sheet pan meals have been gaining in popularity over the last few years, and for good reason. I’m a big fan of having fewer dishes to clean up at the end of a meal. I also like easy recipes that require minimal steps. My favorite sheet pan recipes typically include
Teaching children AI skills for future jobs
Estimations suggests that 65% of children entering primary school now will be doing jobs that do not yet exist.
What statistic should you use to display error bars for a mean?
In a previous article, I mentioned that the VLINE statement in PROC SGPLOT is an easy way to graph the mean response at a set of discrete time points. I mentioned that you can choose three options for the length of the "error bars": the standard deviation of the data,