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Customer identity is a precious asset and a highly prized commodity. As the financial services industry has become more digitised down the years, customers' digital identity decides what they can do and what online services they have access to. This has been revolutionary for the customer experience. So long as
Around the world, combating public sector fraud is a major problem. "Benefits cheats" get the most media attention, but are by no means the biggest loss. Tax fraud is also a huge issue. And some estimates suggest that procurement fraud could dwarf both in terms of both scale and complexity.
Earlier this year I was lucky enough to attend the BT Young Scientist & Technology Exhibition with my colleague Alan McGlinn at the RDS in Dublin. If you’re in Dublin in January, I thoroughly recommend a visit. The event is vast, and I was humbled by the level of expertise,
How do we make the world a better place? It’s a question that’s tickled many a worthy brain over the centuries – and now the answer is closer than ever. Data can make the world a better place. Data is why we don’t live in caves anymore, why we moved
Taking a decision is easy. However, living with the outcome might be problematic because every decision is a choice that leads us to an action that will affect others. And trust – what about this elemental human feeling? As children, we trust our parents. This kind of trust forms the
Sibos 2019 kicks off in London in three weeks, and the theme for this year is "Thriving in a hyper-connected world." The market has long demanded quicker and more convenient payment methods, and the industry is now answering with ubiquitous payments. Yet at what cost? PSD2 and open banking are