Hidden Insights
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La analítica avanzada se ha posicionado como un gran aliado para todo tipo de empresas y sectores al ofrecer información basada en datos que permite incrementar los conocimientos y mejorar la toma de decisiones. El sector bancario no es ajeno a estas ventajas, por lo que hacen uso de la
Customers are more demanding than ever before. An effect of the pandemic is that brands had to go digital at any cost to survive and one of the side effects from this was an increase in customer personalization demand. Email inboxes are full of emails from all possible brands –
By Carl Eastwood, Fraud & Financial Crimes Domain Lead at SAS, and Katarina Garai, CFE - Retail & CSP Fraud Lead at SAS Managing fraud risks in the Communication Service Provider (CSP) industry is no easy task, not least because of the speed at which fraudsters adapt to exploit new
It’s no secret that the big communication service providers (CSPs) companies have seen their traditional revenue streams hit in recent years by a never-ending race to the bottom on pricing. Competition in the market, along with the mass adoption of web-based communications tools (and competitively priced data packages), have made
The perfect storm of challenges facing insurers is well-known to anyone working in the industry today. Some have been bubbling away for years – such as the competition from insurtech companies and non-insurance firms like manufacturers, the rising cost of claims, and internal inefficiencies. As the tough economic climate continues
If Fabrizio Biscotti, vice president at US research and consultancy firm Gartner, is correct that hyperautomation is no longer optional but a ‘condition of survival’ for businesses, then we are indeed entering a new era of retail. It’s a theme we’ve discussed throughout our blog series on hyperautomation – but