Tag: customer experience

SAS Administrators
Kim Kaluba 0
Meet My SAS

My SAS is a brand-new customer experience page. This new location takes a variety of customer service places and puts them in one interface. The goal of My SAS is to ensure all SAS customers have the best possible experience available in the marketplace.

Advanced Analytics | Analytics | Data for Good
Melanie Carey 0
Take customer care to the next level with automated prediction in SAS Visual Analytics

What is automated prediction? Automated prediction, in less than a minute, runs several analytic models (such as decision trees, gradient boosting, and logistic and linear regression) on a specific variable of your choice. Most of the remaining variables in your dataset are automatically analyzed as factors that might influence your specified variable. They are called underlying factors. SAS then chooses the one model (champion model) that most accurately predicts your target variable. The model prediction and the underlying factors are then displayed. You can adjust the values of the underlying factors to determine how the model prediction changes with each adjustment.

Advanced Analytics | Artificial Intelligence | Customer Intelligence
Luis Barrientos 0
IA potencia el avance de la Gestión de Riesgo hacia la Resiliencia y Optimización de la Rentabilidad del Negocio

Todos los negocios enfrentan desafíos de muy diferentes índoles, pero cuando nos referimos a aquellos que basan parte significativa de sus ingresos en el crédito - como los sectores financiero, telecomunicaciones y departamental o minorista-, éstos son los primeros en enfocar su atención y esfuerzo en alternativas creativas y hasta

Analytics | Customer Intelligence
David-Alexandre Laurie 0
NRF 2020 : Quelles tendances s’annoncent prédominantes pour le retail en 2020 ?

Alors que certains annonçaient encore récemment la mort du commerce de détail en magasin, prédiction confortée par la croissance explosive d'Amazon, nous avons clairement vu se profiler une seconde vie des magasins en nous promenant dans les couloirs du Javitz Center de New York pendant la NRF 2020. Le commerce

Fraud & Security Intelligence
Yuri Rueda 0
Los sistemas de prevención del fraude impulsan el crecimiento de una nueva generación de aseguradoras

El fraude en seguros siempre ha existido, presentándose de diferentes maneras para adaptarse a cada época. Hoy en día, la magnitud del fraude en seguros no solamente es sorprendente, sino que aumenta. Las actividades fraudulentas prevalecen a lo largo de todo el ciclo de vida de la póliza. A medida

Customer Intelligence
Tiffany Carpenter 0
5 ways your digital analytics strategy is hindering your customer experience

These days, an ever-increasing number of customer interactions are taking place over digital channels and every single digital interaction offers an incredible source of customer intelligence for organisations to tap into. With every visit, customers leave a valuable trail of digital breadcrumbs. These breadcrumbs give organisations the ability to follow

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