Tag: customer experience

Advanced Analytics | Analytics | Cloud | Customer Intelligence | Data Management
Ricardo Salama 0
A mentalidade da jornada digital

Vivemos tempos de mudanças rápidas e intensas. As inovações tecnológicas cada vez mais impactam as vidas das pessoas e das organizações, que precisam instantaneamente acompanhar o acelerado passo da digitalização. Observamos isso como nunca antes no ano de 2020. Espelho disso foi a evolução da computação em nuvem, tecnologia que

Advanced Analytics | Customer Intelligence | Machine Learning | Risk Management
Waldemar Razik 0
Actuarial Transformation and Execution at Speed guarantee Competitive Pricing in Insurance

Actuarial practice has always been analytical—so how much is advanced analytics disrupting this element of insurance? We discussed this issue in a recent #SASchat. The importance of competitive pricing Analytics is now being used in more and more areas in insurance, and particularly to tailor pricing more precisely to customers’

Advanced Analytics | Machine Learning
Emma McDonald 0
Collections optimisation: survive the oncoming storm of bad debt and protect vulnerable customers

Economists and forecasters have painted a gloomy picture of the impact of the COVID-19 pandemic on UK society. The impact of lockdowns and travel restrictions on many sectors of the economy was expected to put businesses at risk and pull millions of families into financial hardship. In the energy and

Analytics | Artificial Intelligence | Customer Intelligence | Internet of Things
Fernanda Benhami 0
Telecom: servicios de excelencia en tiempo real, la conexión directa con el cliente

Es evidente que las empresas de las telecomunicaciones operan hoy en un entorno complicado que las obliga a tomar decisiones estratégicas importantes que van a definir su negocio en el futuro. Específicamente, son cuatro los factores que influyen en dicho contexto y que tienen un peso significativo en el momento

SAS Administrators
Kim Kaluba 0
Meet My SAS

My SAS is a brand-new customer experience page. This new location takes a variety of customer service places and puts them in one interface. The goal of My SAS is to ensure all SAS customers have the best possible experience available in the marketplace.

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