Construction is the second largest industry in the world with a market value of $12.5 trillion, accounting for 13% of the world’s GDP. Financial services are the only industry ahead of construction, with a market value of $22.5 trillion. There are many differences between the two industries, but the most
Lisa Lucas explains why people, knowledge and tech are vital for contact tracing.
Excitement levels are high for the March 2020 release of SAS Customer Intelligence 360, which includes multiple years of research and development culminating in enhancements to the platform's underlying data model. The changes will introduce the unification of a comprehensive data model recording both: Customer behavior -- what users are
Soccer (or football) fans everywhere will turn their eyes to France over the next month to cheer on amazing women from 24 countries contending on the global stage. These women compete at the highest level in an area that for too long was viewed as a man’s game. In many
Over the past couple of years, I've written about a variety of use cases and value props regarding SAS® Customer Intelligence 360. As powerful as words and images can be, let's transition to the ultimate show – the demo. In the forty minute video below, observe how SAS Customer Intelligence
When it comes to forecasting new product launches, executives say that it's a frustrating, almost futile, effort. The reason? Minimal data, limited analytic capabilities and a general uncertainty surrounding a new product launch. Not to mention the ever-changing marketplace. Nevertheless, companies cannot disregard the need for a new product forecast
A typical day brings countless business decisions that affect everything from profitability to customer experience. What is a reasonable price point? Which audience segments should I personalize offers for? When should I recommend specific content earlier in a customer journey? Daily decisions like these can alter the trajectory of a
In part one of this blog posting series, we introduced that the analytics lifecycle is much more than authoring models. As brands develop and invest into creating models to solve critical business problems, so does the requirement to manage these assets as valuable competitive differentiators. In part two of this
Whether you're reading industry articles about smart tags or analyst reports about inventory tracking, you've probably noticed an uptick in coverage on the adoption of IoT (and RFID) in retail. Since I've been following these topics for awhile, I've decided to dedicate a series of posts on the ways IoT can be used
The universe of customer experiences, digital analytics, personalization and decisioning is massive. At times, it can seem as complicated and vast as the galaxy itself. With intricate subjects underneath this umbrella, you can lose direction, wander aimlessly, or feel a misleading sense of success or failure. When you lose vision,
As machine learning takes its place in numerous advances within the marketing ecosystem, the interpretability of these modernized algorithmic approaches grows in importance. According to my SAS peer Ilknur Kaynar Kabul: We are surrounded with applications powered by machine learning, and we’re personally affected by the decisions made by machines
Diesen Sommer war ich in Griechenland und habe dort auch das Orakel von Delphi im Tempel des Apollon besucht. Unser Tourguide erzählte uns, dass das Orakel vom siebten Jahrhundert v. Chr. bis zum vierten Jahrhundert n. Chr. für Prophezeiungen konsultiert wurde. Das ist beeindruckend: Es ist vermutlich die erste und
„Hab‘ mich lang nicht hören lassen“, entschuldigt sich Lenin völlig unbolschewistisch. „Der Rote Rapper, - Sie wissen schon, so wird unser Service-Manager genannt -, hat mich in Atem gehalten mit seinen Reimen: Cloud connect, nix perfekt ... Jedenfalls setzen wir Eure Software nun in der Cloud und at the Edge
Recently, Scott Jackson, Director Business Intelligence at the University of North Carolina at Chapel Hill shared their data quality, reporting and analytics journey. They're using SAS in a multitude of ways – from operations, institutional research, athletics – and are now looking to scale to the enterprise. They've been so successful
In a previous posting, SAS Customer Intelligence 360 was highlighted in the context of delivering relevant product, service, and content recommendations using automated machine learning within digital experiences. Shifting gears, SAS recognizes there are different user segments for our platform. This post will focus on building custom analytical recommendation models
In part one of this blog posting series, we took an introductory tour of recommendation systems, digital marketing, and SAS Customer Intelligence 360. Helping users of your website or mobile properties find items of interest is useful in almost any situation. This is why the concept of personalized marketing is
Like the fabled winds of song, new students come sweepin’ down the plains to the University of Oklahoma, with a little help from analytics. I recently had the opportunity to chat with Lisa Moore, Data Scientist at the University of Oklahoma, on her expanding use of predictive analytics. It had
Bloomberg Government reported in the 2017 fiscal year that federal agencies could commit more than $1 billion on countermeasures for insider threats. Whether that number turned out to be accurate or not, it highlights the priority that the federal government is placing on protecting its information and data from being
Regardless of industry, it has become a frequent occurrence that behind every data-driven marketer is an analytical ninja. Together, they formulate recipes in addressing the customer-centric paradigm that considers the different actions that a brand can take for a specific individual, and decides on the “best” one. The goal of
Path analysis is an exploration of a chain of consecutive events that a given user or cohort performs during a set period while using a website, online game or mobile app (although other use cases can apply outside of digital analytics). As a subset of behavioral analytics, path analysis is
Die Diskussionen im IT-Umfeld kreisen heute vorwiegend um Trendthemen wie künstliche Intelligenz (KI), Machine Learning, Chatbots, Blockchain oder Hackathons. Von Business Intelligence (BI) ist kaum noch die Rede. Bedeutet das also, dass diese inzwischen überflüssig ist? Die Antwort auf diese Frage lautet definitiv: nein. Dennoch lohnt sich ein genauerer Blick,
Real-time analytics is, at its most basic, being able to present the right offer at the right time. And it’s the ultimate competitive differentiator in today’s age of highly valued customer experiences. Marketers need to understand why this capability is so important to customers, and how to implement this kind
In Part 1 and Part 2 of this blog posting series, we discussed: Our current viewpoints on marketing attribution and conversion journey analysis in 2017. The selection criteria of the best measurement approach. Introduced our vision on handling marketing attribution and conversion journey analysis. We would like to conclude this
In Part 1 of this blog posting series, we discussed our current viewpoints on marketing attribution and conversion journey analysis in 2017. We concluded on a cliffhanger, and would like to return to our question of which attribution measurement method should we ultimately focus on. As with all difficult questions
Everyone has a marketing attribution problem, and all attribution measurement methods are wrong. We hear that all the time. Like many urban myths, it is founded in truth. Most organizations believe they can do better on attribution. They all understand that there are gaps, for example, missing touchpoint data, multiple
As customer interactions spread across multiple touch points, consumers demand seamless and relevant experiences. Traditional planning and design approaches--that rely on historical conventions, myopic single-channel perspectives and sequential act-and-learn iteration—no longer matches the complexity and pace of modern digital marketing. Marketers must re-evaluate their strategies for engagement—especially in the area
How can you tell if your marketing is working? How can you determine the cost and return of your campaigns? How can you decide what to do next? An effective way to answer these questions is to monitor a set of key performance indicators, or KPIs. KPIs are the basic
Today in higher education, savvy users expect to have the information they need to make data-informed decisions at their fingertips. As such, leaders in institutional research (IR) are under pressure to provide these users with accurate data, reports and analyses. IR has been tasked with transforming data and reports in
Digital intelligence is a trending term in the space of digital marketing analytics that needs to be demystified. Let's begin by defining what a digital marketing analytics platform is: Digital marketing analytics platforms are technology applications used by customer intelligence ninjas to understand and improve consumer experiences. Prospecting, acquiring, and holding on
This predictive analytics post continues a blog series that highlights education leaders sharing successes and challenges of using data to drive school improvement. Sampson County Schools is a small rural school district in southeastern North Carolina. While overall graduation rates in the county were improving, one school wanted to do
