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Digital adoption is permanent: Customer experience expectations have risen
There is a growing group of customers who want to use digital channels. They are also prepared to give businesses more information.
Las aseguradoras y la mejora de la detección del fraude
Las aseguradoras afrontan desde hace tiempo una continua batalla contra diferentes tipos de fraude. Fraude en los siniestros, fraude en la suscripción de póliza, ciberataques, fraude interno, etc. En Estados Unidos, un estudio de la Coalition Against Insurance Fraud lo estima en un total de 80.000 millones de dólares. El
The race for digital supremacy among manufacturers
How do I stack up in terms of digital maturity against my manufacturing peers? This is a question that I have been asked many times. The fear of missing out creates unbearable pain. Trade wars and the COVID-19 pandemic exposed some of the manufacturing wounds: tight margins, supply chain risks,