I’ve been making note of recent interactions and observations with different companies that I’ve done business with lately. My goal is to share with you real ways in which excellent customer experiences are shaped. Observation #1: Witty conversations rule As I write this, I’m sitting at a Panera Bread restaurant
Every day 91 Americans die from opioid abuse, every nine seconds a student drops out of high school and every 47 seconds a child is confirmed to be abused or neglected. These are sobering statistics that show the challenge our government leaders face to help those in need. While there
After a few tough years in the trenches, analytics leaders in utilities are emerging and making a difference as their utilities vie to stay relevant in the ever-changing energy landscape. At the core of this emergence are leaders that are embracing open analytics platforms and pushing analytics to the edge.
As traditional reserves deplete and oil prices rise, market analysts predict that the global demand for petroleum products will increasingly be met with oil extracted from non-traditional resources in more challenging and harsher environments. Therefore, companies across the oil & gas industry are evaluating technologies and processes that can deliver
Stories have been flooding the market lately about artificial intelligence (AI) causing the next world war. Based originally on comments made by Elon Musk (see below), many others are jumping in to share similar fears. China, Russia, soon all countries w strong computer science. Competition for AI superiority at national level
This discussion of the Regulatory Technical Standards (RTS) is the third post in a series explaining the Revised Payment Service Directive (PSD2) and how it will affect banks. For background, read my two previous posts, PSD2: Understanding the new payments regulation in Europe and PSD2: How new European payment regulations