Where were you when the global banking crisis of 2008 hit? I was in banking – marketing, to be specific – and I supported our mortgage department. I vividly recall our bank’s chief risk officer repeatedly refusing to enter the adjustable-rate mortgage subprime lending business. Many banks were eating our
Once a bastion of stability, the banking industry now finds itself navigating a complex world of evolving risks. From economic uncertainty and geopolitical tensions to AI advancements and climate crises, the industry is navigating a whirlwind of risks that show no signs of slowing down. What worked in the past
Making a big purchase, such as a car or home, can be stressful for everyone involved, from doing the due diligence to identifying a good lender. Everyone wants to make the process smooth while mitigating risks. Banks and lenders also have more data to work with when making a lending
Making public services as easy as online shopping What if interacting with government services was as seamless and swift as ordering your favorite book online? You log in to a sleek, intuitive portal and within seconds, you’re greeted with personalized recommendations tailored to your needs. What a great experience! I
Fraudsters are relentless but tax agencies are tenacious in their pursuit of illicit acts. In recent years, synthetic identity fraud has emerged as a significant threat to businesses and tax agencies. Unlike traditional identity theft, where criminals steal real personal information, synthetic identity fraud involves creating entirely new identities by
An epic battle is taking place in the world of banking fraud and financial crime. Banks and fraudsters are using the latest technology, and the winner of the war has yet to be determined. While AI and GenAI hold incredible transformative potential for banks and are being used in countless
As consumers increasingly embrace a mobile-first lifestyle, businesses across various industries – from retail and banking, to insurance and telecommunications – are under pressure to create personalized and engaging customer experiences. The ability to reach customers through the right channel at the right time is essential for enhancing customer engagement,
Everyone has heard it: Your organization needs to be more productive. But how? Businesses are constantly challenged with adopting AI technology, managing rising costs and closing talent gaps. While AI can boost performance, the need for faster, more performant models is often stymied by inefficient handoffs between key roles within
AI is no longer a futuristic concept – it’s a mainstay in our daily lives, both personally and professionally. In the business world, AI is revolutionizing workflows, driving efficiency and speeding up processes. However, as organizations rush to benefit from this modern technology, they must prioritize the ethical and transparent
Governments and public health care services are trying to keep up with a zillion demands, needing to move at warp speed while dealing with some epic worries –like soaring customer service expectations, budgets tighter than skinny jeans, teams stretched thinner than a cartoon plotline, and workers who could really use
The commercial real estate crisis is looming for insurers and banks. Learn how AI decisioning can help.
The small and medium-sized business segment is growing – in the US and worldwide – and SAS has the expertise and drive to support them. Nowhere was that more evident than at the SAS headquarters when Susan Duchesneau, Head of North America SMB Practice at SAS, welcomed more than 100
Learn how SAS and cloud computing can help insurers realize operational and business benefits.
Going forward, insurance will be based on data and AI – with a predict-and-prevent approach.
In financial services, the onboarding journey takes on heightened significance. It’s not just about welcoming new customers—it’s about safeguarding their information, validating identity, mitigating risk, ensuring regulatory compliance, and making a great first impression. To achieve these goals, modernizing the decisioning process is crucial. In fact, decisioning lies at the
As the old saying goes, “You wait ages for a bus and then two [or possibly three]come along at once.” This saying can be updated to reflect life in our increasingly digital world: "You wait ages for a genuine disruptive technology and then two [or possibly three]arrive simultaneously." This phrase
Developers and modelers face challenges when finding and validating data, collaborating across groups, and transferring work to an enterprise platform. Using a self-service, on-demand compute environment for data analysis and machine learning models increases productivity and performance while minimizing IT support and cost. In this Q&A, Joe Madden, Senior Product
Best-selling author and banking industry futurist Brett King once said, “The easiest customer experience isn’t one where you drive to the branch, find a parking spot, wait in line, ask advice, and sign a piece of paper. It’s one where you activate the service you need in real time when
From the collapse of Silicon Valley Bank to sky-high interest rates, 2023 was a roller coaster year for financial services. In 2024, there’s hope for greater calm as leaders try to maintain customer satisfaction, industry trust and stability. Bringing about a sense of calm while maintaining business integrity requires a
If your organization aims for longevity, resilience is a muscle you want to build. The 5 Resiliency Rules: Speed and agility Data culture and literacy Curiosity Innovation Equity and responsibility I know resilience has been a hot topic in recent years, and for good reason – it can make or
In the digital age, the adage "knowledge is power" has evolved into "data is power." It reflects the immense value of high-quality data and a strategic approach to data management. At the heart of any successful modern enterprise lies a robust data strategy coupled with stringent data quality standards. For
Composable, packaged, unbundled, traditional, reverse ETL, zero copy – these are just a few of the terms used to describe customer data platforms (CDPs) today. If you find that understanding the CDP marketspace is a bit like trying to discern meaning from a word salad (defined by Merriam-Webster as “a
Manufacturing remains a transformative process at its core, converting raw materials into valuable products. While the fundamental essence of manufacturing has endured for centuries, the methods and technologies employed have undergone significant evolution, driven by innovation and the ever-shifting demands of consumers. As we enter 2024, the manufacturing industry is
Despite the wild ride and changing market conditions of the past few years, global banking has proven to be largely resilient and generally sees a more positive outlook. Inflationary pressures have brought the “low for long” interest rate era to an end (or at least to a sustained pause), allowing
Stu Bradley discusses the importance of education, diligence and analytics in the fight against fraud.
Today’s consumers don’t want to be talked to; they want to have a conversation. They want to be marketed to as individuals, not as faceless members of the masses. Consumer packaged goods (CPG) organizations, in particular, recognize the value of these conversations. This dialogue – via loyalty programs, promotions, social
In today’s world of financial services, a well-crafted decisioning system is paramount, whether you're dealing with credit risk, fraud prevention, financial compliance, or any other critical aspect. Occasionally, financial services organizations decide whether to buy a risk decisioning system or build one using in-house resources. This quandary demands careful consideration
As the holiday season approaches, businesses may be bracing for what’s been all too common in recent years – supply chain disruption. Retail and consumer goods industries have been hit with disruptions from every direction: profound shifts in consumer preferences, materials shortages, weather events, and geopolitical activities, to name just
Most of us have experienced the annoyance of finding an important email in the spam folder of our inbox. If you check the spam folder regularly, you might get annoyed by the incorrect filtering, but at least you’ve probably avoided significant harm. But if you didn’t know to check spam,
When tech experts want to hear directly from thought leaders in the industry, they turn to theCUBE for professionally produced interviews from wherever the global enterprise tech community is gathering. During SAS Explore in Las Vegas, theCUBE stopped by the Innovation Hub to interview a few SAS leaders and get their take
