Hidden Insights
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Customer acquisition and retention primarily fall on sales and marketing teams. But every department within an insurance company has a role to play in these activities. Claims handling is a great example. Any insurer's performance at this emotionally charged time is their litmus test. It can determine whether customers renew
It’s hard to get through a day in analytics now without hearing the words interpretability and explainability. These terms have become important in a world where machine learning and artificial intelligence (AI) models are becoming more ubiquitous. However, what do the two terms mean—and more importantly, why do they matter?
Artificial intelligence (AI) is causing a digital transformation that is changing businesses’ operations. It is likely to bring a sea change compared to the Industrial Revolution. Many challenges with AI are technical, but most failures occur because of poor strategy and execution. Fortunately, there are some steps you can take