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Change is one of the few constants in our fast-moving world. Organisations must respond rapidly and effectively to changes in their environment, including among their customers. Being able to address new problems and issues, especially at speed, means that innovation is now essential for companies to survive and thrive. However,
From rising operating costs to wage inflation, business leaders are facing challenges on an unprecedented scale. For small and medium-sized enterprises (SMEs) in particular, this is driving the need for more in-depth data gathering, understanding and insight generation to inform smarter decision making and identify cost-saving opportunities. Some might remember
The role of Chief Operating Officer (COO) is interesting. It’s a relatively new role—and there is also relatively little consensus about the job description. In some organisations, the COO is the de facto deputy CEO. They have their fingers in most pies, from operational to strategic initiatives. In others, the