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The relationship between insurance companies and their clients has always been tricky due to several factors. But just like any other sector today, insurance organizations are transforming with digital technologies – and these solutions are customer-centric. What’s in store for customer relationships in the insurance industry? Keep on reading to
Introduction In an era of high connectivity and instant gratification, the expectations of customer experience have never been higher. Customers do not simply want but rather expect accessible and responsive communication across a variety of channels. And for organisations, the risks have never been higher. Disgruntled users now have the
We are getting used to seeing banks considering climate risk. After all, it is closely related to other types of risks that financial institutions mitigate and manage. There are two main types of risks associated with climate: Physical risk of financial losses directly related to climate change-related extreme weather events. Transition
Skąd się wzięła i czym jest analiza śledcza, zwana także analizą kryminalną? Potrzeba stworzenia takiego narzędzia zaistniała w końcu lat 60-ch w USA i została wyartykułowana przez organy ścigania. Była ona spowodowana rozwojem przestępczości zorganizowanej, dużą liczebnością i skomplikowaną strukturą grup przestępczych oraz transgranicznym charakterem przestępstw, w czym przodowała włoska
There is growing awareness and discussion about the need to remodel business processes in banks. This is partly in response to the disruption caused by the pandemic, partly because of macroeconomic pressures such as changing interest rates, and partly a way to address changing customer behavior and expectations. This last