Hidden Insights
Experience the possibilities with Business Analytics
It’s been over a year since my previous blog post, so it seemed like a good time for a refresh. Also, it’s just over a year since the EU implemented GDPR. This regulation promised users could take back control of their data and opt-in/opt-outs, while businesses could get fined up
The concept of analysing increasingly complex data to inform decision making is very relevant to policing today. Data science can and should support modern police forces to serve their communities. But what do we mean by data science and data scientists? One dictionary definition of a data scientist is: “a
In a world of fast, convenient, personalized service, customers expect businesses to go the extra mile to meet their expectations. How can organizations establish closer relationships, especially in crowded markets? With industry disruptors nipping at their heels, established companies are looking for fresh ways to strengthen relationships with new and
When we hear the words AI and call centres, we immediately imagine dialling a number, only to be greeted by a semirobotic voice (think Siri or Google). While it’s true that AI can be more efficient than humans (at some things), does it really mean that human call centre agents
Combining analytical resources and expertise from across the organisation is a prerequisite for effective, well-informed decisioning. How can your bank break down analytics silos and inspire a culture of collaboration? Organisational silos are holding banks back from driving innovation and meeting customer demands. When your customers expect convenient, personalised and
MIT Sloan Management Review Connections Custom Research Report Resultados do Estudo Executivo Global Anual sobre Dados & Analítica Não há dúvida de que a Analítica e as tecnologias emergentes são essenciais para que se possa gerar mais valor para as empresas através dos dados. Mas há um aspecto essencial e transversal a