Hidden Insights
Experience the possibilities with Business Analytics
When we hear the words AI and call centres, we immediately imagine dialling a number, only to be greeted by a semirobotic voice (think Siri or Google). While it’s true that AI can be more efficient than humans (at some things), does it really mean that human call centre agents
Combining analytical resources and expertise from across the organisation is a prerequisite for effective, well-informed decisioning. How can your bank break down analytics silos and inspire a culture of collaboration? Organisational silos are holding banks back from driving innovation and meeting customer demands. When your customers expect convenient, personalised and
MIT Sloan Management Review Connections Custom Research Report Resultados do Estudo Executivo Global Anual sobre Dados & Analítica Não há dúvida de que a Analítica e as tecnologias emergentes são essenciais para que se possa gerar mais valor para as empresas através dos dados. Mas há um aspecto essencial e transversal a
Artificial intelligence has great potential to improve the lives of so many people, especially in the health sector. In Holland, for example, the Amsterdam Medical Center uses computer vision to process patient data, and particularly images. With SAS’ help, it is moving closer to a position where it can deliver
Most insurance companies depend on human expertise and business rules-based software to protect themselves from fraud. However, people move on. And the drive for digital transformation and process automation means data and scenarios change faster than you can update the rules. Machine learning has the potential to allow insurers to
What does an analytics platform look like? We might imagine a large server with data and software used for a wide range of operational reporting, BI and data analysis. There may be development and test environments. But typically most users will be working in the same production environment, sharing the