Hidden Insights
Experience the possibilities with Business Analytics
Model risk management (MRM) is not a new topic; financial institutions have been relying on models to support their decision making for decades. Recently, however, the MRM discipline has become more formalised and rigorous. Regulatory activities, such as the recent European Banking Authority's (EBA) Targeted Review of Internal Models, require
What does it take to get customer experience right? We can probably all agree that it starts with data, and that means good data. Data holds clues about what your customers want, how they feel, how they like to engage with your brand, how often they want to be in
In my last blog post, I discussed the features of a customer intelligence solution that enable it to support more coherent marketing. In this post, I consider how customer intelligence can be used to support marketing, from conscious management and monitoring of strategic goals to planning and managing the experience
Neste mundo cada vez mais competitivo e comercialmente agressivo, é notória a preocupação da gestão de topo das organizações em criar mecanismos e estratégias que garantam uma visão integrada e holística dos seus clientes. Já tinha sentido que as suas campanhas de captação não estão a resultar? São cada vez
What size does an organisation such as a bank need to be before it can deploy analytics in earnest? The answer now is, surprisingly small. Analytics is no longer the preserve of big organisations. More and more small and medium-size businesses, including banks, are starting to adopt advanced analytics and
When your industry is going to be turned on its head by something, the sooner you can start planning – or at least thinking about it – the better. The new International Financial Reporting Standard 17 (IFRS 17) will come into force in January 2021, and it’s set to completely