SAS Voices
News and views from the people who make SAS a great place to workData quality is a cornerstone for integrating large language models (LLMs) into organizations. The adage "garbage in, garbage out" holds particularly true here. High-quality data is the lifeblood that ensures the accuracy, relevance, and reliability of the model's outputs. In a business context, this translates to insights and decisions that
A customer’s onboarding journey is often the most interaction they will have with their bank. Onboarding activities provide the first meaningful insights into what being a customer will be like, and they can make or break the long-term prospects of the relationship. Unfortunately, the onboarding journey at many banks is
At the end of the Indiana Jones classic Raiders of the Lost Ark, an older man struggles to push a cart carrying a large wooden box down a warehouse hallway. This iconic scene takes place in an enormous space filled with other large wooden boxes stacked to the sky. The
While large language models (LLMs) have become synonymous with advanced AI capabilities, their integration into various business and technological domains is often accompanied by significant costs. These costs arise from the extensive computational resources required for training and running these models. However, traditional natural language processing (NLP) techniques offer a
Best-selling author and banking industry futurist Brett King once said, “The easiest customer experience isn’t one where you drive to the branch, find a parking spot, wait in line, ask advice, and sign a piece of paper. It’s one where you activate the service you need in real time when
Making a difference involves taking meaningful actions that contribute positively to society. Whether it's through volunteering, creating innovative solutions or advocating for important causes, each action advances change. This is the third post in a new series highlighting women from diverse backgrounds as they share their experiences in the tech