There is a moment in every organization when you realize culture is not just "how we do things around here." It’s why we do them. Culture manifests in how we talk to each other, how we make decisions when things aren’t obvious and the tradeoffs we’re willing to live with.
Insurance is a business built on trust. Each policy represents a promise that insurers must be able to explain, defend and ultimately fulfill. When you add in AI becoming more embedded in underwriting, pricing, claims and customer engagement, that promise is being mediated by data and algorithms. An IDC report,
Many conversations about AI agents focus on models and frameworks. But when organizations attempt to deploy agents in real operational environments, a different challenge quickly emerges. How agents reliably and securely access enterprise data. Without reliable access to relevant data, AI agents struggle to support operational decisions. Whether diagnosing equipment
