Hidden Insights
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Undoubtedly, the unifying ambition of everyone who serves in government is to do good for the local communities, regions and countries they serve. What I’m interested in is how departments and agencies arrive at those decisions, verify them and even predict their outcomes so that they know with some degree
Suomalaiset kaupallisen, teknisen ja it-alan ammattilaiset ovat jälleen nimenneet ihannetyönantajiaan tutkimusyritys Universumin teettämässä selvityksessä. Tulosten kärkeen nousi yrityksiä, joissa on panostettu avoimuuteen ja viestintään. Kun tähän yhdistetään SASin tutkimustiedot menestyneiden toimitusjohtajien ominaisuuksista, havaitaan, että yksi menestyksen avaimista nykyorganisaatioissa on pehmeä vaikuttaminen - Soft Power. SAS tutki yhdessä konsulttiyritys ghSMARTin kanssa
Marketing has changed tremendously in the last few years, both organizationally, as a function, and the types of activity involved. Peter Hinssen, in The Network Always Wins, suggested that marketing is now a matter of influencing the network of information that has the customer at its heart. This means, in
Hackathons - short-term programming events using data, APIs and analytics to solve real-world problems are great for team-building, recruitment, networking and experimenting. But there is a growing sense that they are also contributing to banking innovation. Here are my observations on the subject. Hackathons are a relatively cheap way to
Improving customer experience and reducing costs to serve at the same time sound contradictory objectives. Surely improving customer experience requires a larger investment in it? Yet in some instances, I believe it is possible to achieve both at the same time. Last year I wrote a couple of blog posts
Self-driving cars on our streets, Siri in our pockets, Alexa in the living room ... artificial intelligence and the machine-learning process behind it is already in use today. It is partly embedded in our everyday life, and partly still has a “wow” factor about it. For example, when we hear