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Customer Intelligence
Marta Prus-Wojciuk 0
The transformation of customer relationships in the insurance industry

The relationship between insurance companies and their clients has always been tricky due to several factors. But just like any other sector today, insurance organizations are transforming with digital technologies – and these solutions are customer-centric. What’s in store for customer relationships in the insurance industry? Keep on reading to

Advanced Analytics | Analytics | Artificial Intelligence
Harry Snart 0
Transforming public sector customer experience with composite AI

Introduction In an era of high connectivity and instant gratification, the expectations of customer experience have never been higher. Customers do not simply want but rather expect accessible and responsive communication across a variety of channels. And for organisations, the risks have never been higher. Disgruntled users now have the

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