Hidden Insights
Experience the possibilities with Business Analytics
It’s only been three years since Gartner coined the term “hyperautomation.” But a lot has changed since then, both in global events and technological developments. While automation has a long history, it’s evolved rapidly in the digital age. Businesses in every sector – including warehousing, health care, banking, agriculture, insurance,
Why are some companies just so much better at customer experience? Last week’s #SASchat explored the defining characteristics of CX champions. As a member of the Global Practice Customer Intelligence team, I found this to be a very interesting discussion, and I certainly learned a lot. Here are my key
On s'accorde de plus en plus à dire que presque toutes les entreprises devront recourir davantage à l'analyse. L'utilisation des données n'est plus un luxe, mais une méthode de travail essentielle. C'est un facteur d'efficience, d'efficacité et de centrage sur le client. Pour ceux d'entre nous qui travaillent dans le