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The NHS is one of the UK’s most beloved institutions, but it’s also in need of some new thinking. This is especially true when it comes to technology. The first major wave of investment in artificial intelligence (AI) has seen entire industries transformed by the speed and capabilities of machine
Números recordes para aquele é o maior evento de advanced analytics em Portugal: 1.400 inscritos no SAS Fórum Portugal 2018. Durante um dia especialistas debateram tendências, partilharam experiências e fizeram antevisões do futuro. Com a convicção de que as analíticas vieram para ficar. Estarão em todo o lado, todos terão
‘Customer service’ probably isn’t the first phrase that anyone associates with government or public services. Indeed, we are almost certainly more used to thinking of public services as the complete opposite of customer-focused. That, however, needs to change.