Hidden Insights
Experience the possibilities with Business AnalyticsCustomer acquisition and retention primarily fall on sales and marketing teams. But every department within an insurance company has a role to play in these activities. Claims handling is a great example. Any insurer's performance at this emotionally charged time is their litmus test. It can determine whether customers renew
It’s hard to get through a day in analytics now without hearing the words interpretability and explainability. These terms have become important in a world where machine learning and artificial intelligence (AI) models are becoming more ubiquitous. However, what do the two terms mean—and more importantly, why do they matter?
Artificial intelligence (AI) is causing a digital transformation that is changing businesses’ operations. It is likely to bring a sea change compared to the Industrial Revolution. Many challenges with AI are technical, but most failures occur because of poor strategy and execution. Fortunately, there are some steps you can take
Anyone in the insurance industry knows that fraudsters are becoming more sophisticated and their crimes more difficult to identify. Insurance fraud in the UK costs an estimated £3 billion per year – but only around a third of that is detected. Whilst opportunistic fraud poses a problem to the industry and
DataOps is rapidly turning from a fragmented usage of some tools popular in the software development world into a modern approach to data & analytics engineering with its own best practices and recommended technologies. While the goal of DataOps – delivering data and analytical insights of the highest quality faster
This year we had the pleasure to attend the 42nd International Symposium on Forecasting in Oxford, UK. SAS participants traveled from across the globe. They presented their research, discussed their ideas, and learnt from some of the most reputable names in the forecasting space. The presentations were captivating and the