Andrew has been helping clients gain insights from data for over 15 years, working across public sector and Commercial sectors. Since joining SAS in 2020, he now holds executive relationships with some of SAS’ most strategic Insurance customers in the UK and Ireland. Andrew is passionate about helping to turn the insurance industry into one that truly unlocks the value of customer centricity.
The extreme temperatures that hit the UK in 2022 – the heatwaves of the summer followed by cold snaps in winter – were a reminder that the climate is becoming increasingly volatile. Globally, the weather conditions were even more challenging, with droughts, famines, wildfires, flooding, and hurricanes reported worldwide. All
Customer acquisition and retention primarily fall on sales and marketing teams. But every department within an insurance company has a role to play in these activities. Claims handling is a great example. Any insurer's performance at this emotionally charged time is their litmus test. It can determine whether customers renew
