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At a recent customer meeting, the top manager predicted that in the coming months, the most important IT projects will be the "small speed boats". He is the CIO of one of the five largest insurers in Germany, and he was talking about agile projects with agile teams. The prerequisite
Marketing is changing. But then, it needed to. Customers are no longer satisfied with bog-standard treatment, and companies are trying, at least to some extent, to react to this. For most of them, however, much more work is needed. Customer-centricity is the stated goal of most marketers, to handle the
We like to think about risk management as a specialist domain. Indeed, at SAS, we have a dedicated team that works with risk officers to exploit analytics for risk mitigation. But from my vantage across analytics platforms, analytics to support risk management has seen fascinating changes. The way that we think
“Here comes Chicago. 17 seconds, 17 seconds from Game 7 or from Championship number 6. Jordan open. Chicago with the lead”. These words from a TV commentary describe Michael Jordan 's crucial shot in game 6 of the NBA Finals 1997/98 between the Chicago Bulls and Utah Jazz, which probably
Hitting the right balance between the agility of self-service business intelligence (BI) and the trustworthiness of governance is difficult. What I often see is that users tend to ignore governance blinded by the aesthetics of self-service visualization tools. As we all know, all that glitters isn’t gold, so how do
“IT does not deliver, the department does not know what it wants by way of data today or tomorrow.” This is a regular complaint, and usually results in departments turning to self-service for their information requirements. Information workers are still around, but they no longer have all the answers. Instead,