Hidden Insights
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Real-time customer experience is a vital driver of growth. Acting in real-time, armed with the most up-to-date information about your customer, can hugely improve customer experience. Many of SAS’s customers have generated significant competitive advantage from trying to align closer with the real-life experiences of their customers. But how many
Where can you compare your skills with those of other experts, particularly data scientists? Or have the opportunity to program informally, just because it's fun? Hackathons. I talked to Fabian Buchert, himself a data scientist, about his experiences at the last Data4good Hackathon, on 6 May in Heidelberg on the
Diversity is a big topic in the press at the moment. In July, the UK’s BBC published data about pay, exposing a huge gender pay gap. But the question of diversity goes far beyond a simple pay gap. I caught up with Josefin Rosén to discuss how organizations can harness
We hear a lot about how smart machine learning-based tools and platforms are going to change the world of work. Some commentators, like Stephen Hawking, have made apocalyptic prophecies about how the world as we know it will end as the machines take over, and there are no more jobs.
Evaluating productivity is deceptively simple: output over input equals productivity. In reality, however, how you measure input and output can be surprisingly important. The arrival of the industrial Internet of Things (IIOT) has not altered the fundamental problems. We may have more data but deciding which data to use is
The CRO’s agenda is more crowded than ever, especially right after the summer time looking towards the end of the actual and the preparations for the new year. Regulators, auditors, boards and investors continue increasing the pressure on financial institutions. In addition to the already known challenges coming from competition,