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Artificial intelligence (AI) is one of the most popular topics in the tech industry, along with IoT, cloud and blockchain, to mention just a few. Although it is a very promising technology, it is also connected with very high expectations, quite often beyond the capabilities that AI provides today. As
According to the Forbes and SAS panel of experts, the biggest technological revolution in humankind’s history is happening right now. To be a part of it, companies need to build their own sets of ethical artificial intelligence principles. Tackling the ethical issues is the key to successfully harnessing the incredible
We live in a data-driven world. With touchpoints rapidly multiplying, consumer data continues to increase in volume and complexity. Insights derived from these touchpoints are crucial to improving the context of customer experiences. Investments in digital transformation to achieve a 360-degree customer view are now a necessity. Businesses need to