SAS Voices
News and views from the people who make SAS a great place to work![Do you 'like' SAS Analytics? Show it now on Facebook facebook.jpg](https://blogs.sas.com/content/sascom/files/2017/02/facebook-702x336.jpg)
A new SAS Analytics Facebook page helps customers, prospects, partners and employees connect via a larger online community. As part of our efforts to reach out to customers and raise awareness about analytics, we created a SAS Analytics Facebook page, and it's ready for you to "like." What's to "like"?
![How to improve campaign close rates by more than 250 percent](https://blogs.sas.com/content/sascom/files/2017/01/CustomerIntelligence-1-702x336.png)
Improving campaign close rates is just one of many benefits quoted by Verizon in this quarter’s sascom magazine. But a 250 percent improvement is pretty significant. • How did they do it? • What were the other benefits? • How will they continue to deliver improvement over time? The short
![Business Analytics 101: Risk Management](https://blogs.sas.com/content/sascom/files/2017/01/RiskMgt-1-702x336.png)
What is Risk Management? Risk Management can be found in many forms. This was emphasized to me while I was Googling “risk management in financial firms.” What I found were hits covering risk management across a wide spectrum of activities, from risk assessment for projects large and small to mathematical
![How Certain is that Number in the Window](https://blogs.sas.com/content/sascom/files/2010/07/39Mt-523x336.png)
My introduction to the issue of risk in business decision making came rather abruptly and rudely during what I thought was going to be another routine quarterly business review with the executive committee. My particular agenda item was to present the business case for a “lite” version of one of
![Business Analytics 101: Social Media Analytics](https://blogs.sas.com/content/sascom/files/2017/01/CustomerIntelligence-1-702x336.png)
~ Contributed by John Bastone ~ I read a fascinating piece in this week’s Wired, titled how "Marketers Rig the Social Media Machine.” A cottage industry has been born, catering to the needs of Marketers that are willing to pay for large numbers of followers within a social media property
![How much, How soon, How certain](https://blogs.sas.com/content/sascom/files/2010/07/Competing-on-Value.jpg)
The best business book I’ve ever read (or at least the best by someone not named “Drucker”) has been “Competing on Value” by Mack Hanan and Peter Karp. Not trendy or full of consultant-speak buzzwords, first published in 1991, it’s simple, direct approach has stood the test of time, even