SAS Voices

News and views from the people who make SAS a great place to work
Customer Intelligence
Leo Sadovy 0
The future of shopping

“Within ten to fifteen years, the typical US mall, unless it is completely reinvented, will be a historical anachronism—a sixty-year aberration that no longer meets the publics’ needs, the retailers’ needs, or the community’s needs.”  So proclaimed Rick Caruso, founder and CEO of Caruso Affiliated, a retail/commercial real estate development

Analytics
Mike Hitmar 0
Quality needs a new paradigm

After decades of trying to "manage" and "control" quality, manufacturers continue to struggle with consistently achieving quality excellence. To conquer the realities of today's marketplace and achieve quality excellence, manufacturers need to adopt an analytic approach to quality. The basic objective of manufacturers hasn't changed since the beginning - produce