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By Carl Eastwood, Fraud & Financial Crimes Domain Lead at SAS, and Katarina Garai, CFE - Retail & CSP Fraud Lead at SAS Managing fraud risks in the Communication Service Provider (CSP) industry is no easy task, not least because of the speed at which fraudsters adapt to exploit new
It’s no secret that the big communication service providers (CSPs) companies have seen their traditional revenue streams hit in recent years by a never-ending race to the bottom on pricing. Competition in the market, along with the mass adoption of web-based communications tools (and competitively priced data packages), have made
The perfect storm of challenges facing insurers is well-known to anyone working in the industry today. Some have been bubbling away for years – such as the competition from insurtech companies and non-insurance firms like manufacturers, the rising cost of claims, and internal inefficiencies. As the tough economic climate continues