Hidden Insights
Experience the possibilities with Business Analytics
Improving customer experience and reducing costs to serve at the same time sound contradictory objectives. Surely improving customer experience requires a larger investment in it? Yet in some instances, I believe it is possible to achieve both at the same time. Last year I wrote a couple of blog posts
Self-driving cars on our streets, Siri in our pockets, Alexa in the living room ... artificial intelligence and the machine-learning process behind it is already in use today. It is partly embedded in our everyday life, and partly still has a “wow” factor about it. For example, when we hear
A bank stress test is the analysis conducted under unfavorable economic scenarios designed to determine whether a bank has enough capital to withstand the impact of adverse developments. Especially in the years since the wake of the 2007-2008 financial crisis, it has been actively promoted by authorities and regulators as