Hidden Insights
Experience the possibilities with Business Analytics
Tired of customer surveys? Telia knows better!
And as survey fatigue kicks in, challenges in customer satisfaction and NPS scoring abound: will data be still representative or will it become increasingly biased?
Werdendes Land - AI#11
Mit der Firma Sixt fing alles an. 2008 haben SMILE.AI eine Customer Experience Plattform für den Autoverleiher entwickelt.
How to become an analytics-powered company
Transforming into an analytics-powered company is the ambitious goal of many of today’s organisations. The key to success relies not only on the adoption of advanced technologies but mostly on people who are able to connect artificial intelligence to the business processes, taking advantage of algorithms, insights and automation. Among