Hidden Insights
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The rise of citizen data scientists—business users who are able to do at least some of their own analytics—has been touted as many things. Some have suggested that it is a very good way to address shortages of dedicated data scientists. Others, more cynically, have suggested that it is simply
The General Data Protection Regulation (GDPR) marks a Big Change for countries holding and handling data about EU citizens. Or does it? I suggest that GDPR, although important, and requiring organisations to take action, is actually just the latest in a long line of efforts by regulators to ensure that
A big part of our existence is about making choices. Preferably the best ones. Evidence-based decision-making matters more than the type and quantity of the data, and by establishing evidence-based decision-making as a deep corporate culture, you could fulfill data’s vast potential. I find the resemblance between this way of
Tax authorities may not be everyone’s favourite organisations. But around the world, they have a key role in collecting revenues that enable governments to spend money on essential public services. You only need to read the media coverage of the tax avoidance of some of the big tech companies, and
Back in 2013, Central Hudson Gas & Electric detected an intrusion in its systems. It immediately took steps to alert its customers to the possibility that their auto-pay bank account information may have been accessed. Because of the urgency of the situation, the company decided to use an automated telephone
Artificial intelligence (AI) is the subject of considerable discussion across industry sectors around the world. Telecoms companies are showing considerable interest in the potential of AI, whether at the front end—customer service—or to improve service delivery via better network performance and reliability. There are a number of different AI technologies
