Hidden Insights
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Pääsin nauttimaan asiakkaiden kanssa syyskuussa hyvästä koripallomatsista, kun Susijengi jyräsi Kreikan. Illan aikana opin termin 12. pelaaja. Susijengin menestyksen salaisuus saattaakin piillä siinä, että he kehittävät asioita myös penkillä istuvan 12. pelaajan näkökulmasta. Minua on aina urheilussa kiinnostanut, miten luodaan menestyviä tiimejä ja yksilöitä. Asia kiehtoo myös muita meillä SASilla,
I’m a bit of a data nerd, and especially a data visualisation nerd. I love graphs and charts, but not for their own sake. What I love about them is the way that a single picture can show so many different things, and often provide new business insights into data.
Even as we come to terms with the increasing presence of fake news in the political landscape, we need to consider the vulnerability of companies, brands and employees to the same phenomenon. Social media across all channels have become an accelerator to enable unverified, and unverifiable, claims to travel far
For those who don’t know, Byte Night is run by Action for Children. It is the charity’s biggest annual fundraiser, and is, very simply, a national sleep-out by individuals and teams from the business and technology sector. Now in its 20th year, it is one of the UK’s largest mass
Manufacturers are not like Steve Jobs. He famously didn’t worry about market research when developing the iPod, merely assuming — some would say arrogantly — that the product was so good that everyone would buy it. He was right, but few would have his confidence. Manufacturers, by contrast, tend to
Deals don't always come to a happy end, and that is often a result of poor customer experience. It costs billions to companies, and what is worse, the customer might go with another supplier not only this time but also next time. How then, do you create a customer experience