Hidden Insights
Experience the possibilities with Business Analytics
Customer experience is the most important element of any business. Get that right, and all the rest will follow. Businesses should focus on creating great customer experiences because they will drive customer loyalty and retention, and ultimately deliver and improve business profitability. Analytics is key to this process because it
Nos últimos tempos tem-se falado muito de criptomoedas, Blockchain... mas exactamente o que é que essa tecnologia faz e de que forma irá impactar as empresas? Perguntas que o Business Analytics fez a Sam Penfield, Advisory Solutions Architect no SAS, um especialista em consultadoria e desenvolvimento de software que, nos
Rethink the way you run your business Irrespective of which digital business model works for your organisation, there are four guiding principles that you should adhere to as you execute on your digitised business strategy: Provide seamless, compelling and engaging customer experiences Optimise processes and improve employee experiences to deliver
With the European Banking Association (EBA) stress test and the Targeted Review of Internal Models (TRIM) initiative in 2018, there are more reasons than ever for banks to be consistently data-oriented and analytical. All banks know that. The bad news is that very few institutions are fully convinced of the
SAS COO Oliver Schabenberger’s opening keynote at SAS® Global Forum had many messages that resonated. I was particularly struck by his remark that AI, machine learning and IoT are all really a natural progression of the analytical models that SAS has always used. They are, therefore familiar, but also new,
Hospitals use SAS for antibiotic stewardship to focus on using antibiotics in a rational way. The purpose is to reduce antimicrobial resistance and excessive or inappropriate prescription of antibiotics. In this short blog post, I answer five of the most common questions concerning how data can prevent antimicrobial resistance. 1. Why