SAS Voices
News and views from the people who make SAS a great place to work
Like retailers, Communications Service Providers (CSPs) interact with customers in multiple ways during the buy, use and share journey. These interactions take place at stores and on websites, Facebook pages, call centers, and other channels. However, unlike retailers, CSPs are having a harder time providing a seamless experience across their many channels.
Over the last few years I’ve seen and worked on many transformational projects with big data, especially those that tap into big data’s ability to provide new and improved services for the public good. But there’s also a danger that analytics, unchecked, can do social harm by indirectly discriminating against
Population movement is higher than ever. Buoyed by freedom of movement and critical events such as armed conflict and the European migrant issue, large groups of people are migrating across borders. In fact, population movement has now reached record levels. There are currently more displaced people globally than during the whole