SAS Voices
News and views from the people who make SAS a great place to work 
				
								
				
				
				When AI projects stall or fail, most leaders assume the culprit is flawed models or immature technology. But research shows the real barrier is trust. The new Data and AI Impact Report uncovered what we call the trust dilemma: the gap between how AI is perceived and how responsibly it’s
 
				
								
				
				
				Procurement has long been burdened by complexity – slow contract cycles, compliance risks and manual handoffs that eat away at time and efficiency. As AI matures beyond basic chat interfaces and static outputs, procurement leaders are beginning to witness the transition from manual inefficiency to automated agility. What makes agentic
 
				
								
				
				
				Before we get started, I’d like to acknowledge that we’re inundated with buzzwords – all day, every day. I work in marketing, so I totally understand I’m part of the group to blame (sorry). But hear me out: “AI engineering” not only makes sense, but it’s critical to the future
 
				
								
				
				
				 At SAS Innovate in Orlando, our partners shared how they’re helping public sector organizations modernize operations and serve communities more effectively with SAS®. From using AI and automation to streamline government workflows, to enabling data-driven decision-making that improves citizen services, they’re showing what’s possible when innovation meets collaboration. In
 
				
								
				
				
				Generative AI (GenAI) adoption is skyrocketing, but are leaders putting too much trust in it? The new Data and AI Impact Report found decision-makers trust GenAI three times as much as traditional machine learning, even though machine learning is more mathematically explainable. Just because GenAI seems trustworthy doesn’t mean it
 
				
								
				
				
				Agentic AI is generating excitement and being cheered as the next frontier in automation and decision-making. However, beneath the buzz, lies a sobering forecast: Gartner warns that “over 40% of agentic AI projects will be canceled by the end of 2027, due to escalating costs, unclear business value, or inadequate





