SAS Voices
News and views from the people who make SAS a great place to workWhat if a reckless driver adopted a more responsible approach because the car insurance pricing was based on driving habits? What if the senior from next door had the insurance payments based on kilometres driven, resulting in significant savings? This may be reality sooner than you think. The Internet of Things will revolutionise
When SAS Scotland gave students 48 hours to build a prototype computer system to help increase police effectiveness, nine teams accepted the challenge. The venue was the University of Glasgow's Hackathon, one of the largest student hackathons in the UK, attracting 200 attendees. SAS Scotland has co-sponsored the event for the past three
When I walk into my local chicken shop I always feel that Mary, the owner, has roasted chickens, prepared salads and put on extra rice pudding for my family’s Friday night meal. Mary welcomes me with open arms, greets me and my son by first name and always has an
Has analytics become just a buzzword, the hype du jour? It’s great that analytics are now cool, but few people have taken then time to understand what analytics really are and how they can help solve their business problems. Last month at the the 30th Annual International Maintenance Conference, I
It’s hard to believe that another year is over. 2015 is behind us; 2016 is ahead. As I looked back over this year, I recalled starting last year at the National Retail Federation Big Show. I presented in the SAS booth on “Optimizing Pricing Decisions.” The presentation was simple and used the concept of
In today’s world of instant gratification, consumers want – and expect – immediate answers to their questions. Quite often, that help comes in the form of a live chat session with a customer service agent. The logs from these chats provide a unique analysis opportunity. Like a call center transcript,