Hidden Insights
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It is estimated that that many companies now hold over 80% of their data in an unstructured form. In other words, not as numbers or code, but free text. This textual data arises from social media, customer comments, call center notes, books, emails, messages and the like, and holds enormous
Já está em vigor e traz mudanças para o sector bancário: a PSD2 – Payment Service Directive – que regulamenta os pagamentos electrónicos. Mas qual o estado de implementação da Directiva e o seu impacto no negócio? Um estudo levado a cabo entre Agosto e Setembro de 2017 pela Deloitte
Industry 4.0 has become a watchword for manufacturers, but I’m not sure the implications are clear to many. Hyperconnected customers are the fundamental premise of Industry 4.0 and they expect more than good quality. They expect their manufacturers to also behave like retailers and service providers. Real-time and predictive engagement