Hidden Insights
Experience the possibilities with Business Analytics
Deloitte’s 2019 Banking and Capital Markets Outlook begins by stating that “a decade after the crisis, the banking industry is on firmer ground.” Shortly after it asserts that “there may be no better time than now to reimagine digital transformation.” Having tinkered at the margins to keep the lights on,
In my previous post, “Why personalising the student experience is critical to higher education’s viability," we examined the role customer intelligence can play in driving value for universities and students across the higher education journey. Specifically, analytics has a vital role to play in helping decision makers, particularly marketers, to
Artificial intelligence and machine learning are words that evoke a sense of inhumanity, of cold and mechanical functions. In reality, AI is coming closer and closer to reaching human understanding through capabilities like deep learning and natural language processing (NLP). With early chatbots, you had to ask exactly the right