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In short, digital transformation concerns competition, speed, quality and costs. In the current connected world, the consumer has a lot of choices and is also less bound to a single provider. The customer expects immediate answers to rely on. Will someone wait two weeks for a loan approval, or will
My last blog post discussed the applications of AI in retail and how retailers were starting to use solutions like image recognition to improve customer experience. However, implementing AI is not without its challenges. This post continues the conversation with Shailesh Jain, Group Head of Analytics at Landmark Group, about
Foi em Dezembro de 1991 que a relação do SAS e a Fidelidade começou, na altura entre o representante do SAS em Portugal e a Bonança, mais tarde integrada no que é hoje a Fidelidade, sendo que em 1995 e já com o SAS Portugal, foram assinados dois licenciamentos, um