Hidden Insights
Experience the possibilities with Business Analytics
More than three-quarters of companies are still unable to integrate customer insights in real time. In practical terms, this means that their customer experience is likely to be less than ideal – and that is likely to cost these companies money. The cost of poor customer experience Figures from Gartner
The use of antibiotics is growing rapidly. Excessive or inappropriate prescriptions of antibiotics and lack of follow-up on treatments results in antimicrobial resistance. The antimicrobials become resistant, and therefore they do not act on antibiotics as expected. This makes treatment ineffective, and already now 20-50 percent of all antibiotic prescriptions
When I talk about marketing with my customers and at events, I discuss how analytics, including using artificial intelligence ( AI ) and machine learning, can drive improved customer experience. I often say that without analytics, marketing departments might as well just go home. Technology, data and insights In today’s
You may never have heard of it, but the small, West Yorkshire town of Hebden Bridge is the UK’s best place to live. Whenever a value judgement like this is made it’s easy to dismiss it as subjective. Surely the UK’s ‘best’ place is down to preference and will be
Zmieniające się prawo, regulacje i zasady codziennie są atakowane przez równie elastycznych przestępców. Rozbudowany arsenał metod analitycznych pozwala dopasowywać się do zmieniających się warunków biznesowych: realizowanych zadań, prawa, procesów biznesowych i adaptujących się do tych zmian grup przestępczych i osób dokonujących nadużyć.
In my last post, I talked to Prenton Chetty, Head of Analytics at Nedbank, about the impact of analytics on the business, and how modelling has changed the conversation and improved decision making. This post continues our discussion, and explores Prenton’s views on how data science is changing with AI,