SAS Voices
News and views from the people who make SAS a great place to work![SAS loves math: Tonya Balan](https://blogs.sas.com/content/sascom/files/2012/08/Tonya-Balan-250x336.jpg)
A senior manager in the analytics product management group, Tonya Balan sees herself as a bridge between SAS customers and R&D, ensuring that SAS products stay relevant to the needs of the customer. With a background in statistics and experience as a college professor, Tonya shares her excellent advice and
![SAS loves math: Imre Polik](https://blogs.sas.com/content/sascom/files/2012/08/Imre-Polik-619x336.jpg)
Imre Polik, senior operations research specialist in the operations research group, truly qualifies as a math lover. Having studied math his entire life—and having taught it for two years—Imre offers some valuable words of wisdom and experience. He even has a couple of stories and jokes up his sleeves! Read
![My customer experience experience](https://blogs.sas.com/content/sascom/files/2012/08/HowCanIHelp-494x336.gif)
I’m beginning to think that 2012 is the year of the customer. We’ve seen a huge increase in customer experience initiatives coming out of the financial services and insurance industry this year. As we’re working with these companies to help them through this journey, you can almost forget that you
!["A favorable product mix caused us to miss our forecast on the upside", said no one ever](https://blogs.sas.com/content/sascom/files/2012/07/igor_morski_9_20120619_10405551111-462x336.jpg)
As leaders and managers of human beings with million year-old brain structures, as part of our managerial toolkit we need to keep ourselves knowledgeable about psychology and the cognitive science of how people make decisions. You have undoubtedly read about how innately bad we are at making certain types of
![SAS loves math: Tammy Jackson](https://blogs.sas.com/content/sascom/files/2012/07/SolvingProblemsWithMath1.gif)
Tammy Jackson, a senior research statistician developer in the economics technology group, says her job is like taking a math test all day—but she wouldn’t have it any other way. With a background in matrices, linear algebra and math education, Tammy is proud of her work and has a keen eye for
![Are you ready to meet the newest Analytic Hero?](https://blogs.sas.com/content/sascom/files/2012/07/ebay1.png)
Very soon I will introduce the newest Analytic Hero, joining Illumino in our mission to control data chaos. Here's a sneak peak of our newest league member: