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At a recent customer meeting, the top manager predicted that in the coming months, the most important IT projects will be the "small speed boats". He is the CIO of one of the five largest insurers in Germany, and he was talking about agile projects with agile teams. The prerequisite
Marketing is changing. But then, it needed to. Customers are no longer satisfied with bog-standard treatment, and companies are trying, at least to some extent, to react to this. For most of them, however, much more work is needed. Customer-centricity is the stated goal of most marketers, to handle the
We like to think about risk management as a specialist domain. Indeed, at SAS, we have a dedicated team that works with risk officers to exploit analytics for risk mitigation. But from my vantage across analytics platforms, analytics to support risk management has seen fascinating changes. The way that we think