Hidden Insights
Experience the possibilities with Business Analytics
Company vision and mission statements relating to customers often tend to be similar. They use the same phrases, and the meaning boils down to: “We want to put the customer at the center and offer him a positive customer experience.” Excellent! But. This 1) is nothing new and 2) sounds
Telecommunications providers and their ecosystem partners have been using analytics in numerous operational process for decades. When we gathered leading players in the Middle East and Eastern Europe Region for an exchange, what emerged is how critical enterprise-wide analytics is becoming.
The Internet of Things (IoT) is changing how we work, how we live, how we get value from our belongings and assets, and even how government and society function. And the connectivity layer for the IoT is usually provided by the telecommunications system, which means it will consequently become part