Hidden Insights
Experience the possibilities with Business Analytics
Data processing, data integration, data quality, data security - all these topics sound like a compulsory program for IT and not as “hot” as analytics, data science, the Internet of Things or artificial intelligence. However, companies globally have long recognized that data management is at least as important as the
Call centres have been around for a good few years now, and have had their fair share of bad press. Most of us have horror stories about the length of time spent on hold, or our inability to speak to the right person or get a helpful response, or even
There is, or can be, an enormous gulf between IT teams and business users. We know that this gulf should not exist — after all, the main function of IT teams is to allow business users to generate the maximum value from usable tools, drawing on their business knowledge. However,