Hidden Insights
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A year ago, the compliance community was stressed by the enforcement of AMLD4 and its consequences for all financial institutions in Europe. At that time our experts were also summarising the analytics capabilities that need to be deployed for optimising existing AML solutions, improving the risk-based approach and the overall
In my last post, I talked to Anja Stolz, CMO of Commerzbank, about the importance of customer experience in banking, and how making human connections can be one of the most vital elements. This post continues our discussion, and explores Anja’s team’s experience of digitisation, and the lessons that they
Although artificial intelligence (AI) has been around since the 1950s, we are currently riding the peak of the Gartner Hype Cycle. Separating the reality from the hype has therefore become a challenge. There is no question that machines can automate more human tasks than ever before, but with this promise,