SAS Voices
News and views from the people who make SAS a great place to work![The analytical community needs to become a “band of brothers.”](https://blogs.sas.com/content/sascom/files/2011/11/yourchallenges-488x336.jpg)
The average executive at the average company has probably never seen the words “imagination” and “analytics” juxtaposed in the same sentence. There was nothing average about the thirty plus high-impact and high-intellect executives who convened for the Atlanta Power Series. This group demonstrated that there is nothing average about the
![Jim Goodnight speaks on business analytics at Kelley School of Business](https://blogs.sas.com/content/sascom/files/2011/11/Goodnight_Indiana.jpg)
In the last year, SAS CEO Jim Goodnight and a group of R&D, Education, Sales and Marketing executives visited several universities that are in the early stages of adopting analytics within their business programs. To that effort, Goodnight addressed faculty and students at Indiana University's Kelley School of Business on
![Being customer centric is everyone’s responsibility](https://blogs.sas.com/content/sascom/files/2011/11/360view.jpg)
Not long ago, one of my colleagues wrote a blog post entitled, How to wake up dormant customers, which discusses the challenges in being customer centric – where you want to treat all customers well, and your best customers better. It made me think about the key tenet of Six Sigma
![How to fail in predictive modeling: Wisdom from the experts](https://blogs.sas.com/content/sascom/files/2017/01/AdvancedAnalytics-1-702x336.png)
“Wise Enterprise: Best Practices for Managing Predictive Analytics” was the title, and the assignment to the panel at the recent Predictive Analytics World conference in New York was to share “poignant moments of failure.” Wayne Thompson from SAS began, going back ten years to describe a network intrusion project. He
![Is it fraud or abuse?](https://blogs.sas.com/content/sascom/files/2017/01/DataForGood-1-702x336.png)
When discussing fraud and abuse, it often (very often) becomes a philosophical discussion of whether aberrant activities are fraudulent or abusive. The quick difference being that fraudulent is intentional and abuse is not. The distinction quickly becomes an issue of legal and illegal as opposed to right and wrong. What
![Normal accidents, Risk, and the Man who Saved the World](https://blogs.sas.com/content/sascom/files/2011/11/stanislav_petrov2.jpg)
If you are feeling out of sorts, a bit down and out, and want to take it all the way to full-blown depression, have I got a book recommendation for you: “Normal Accidents”, by Charles Perrow (1984). Perrow’s premise is that we have designed certain systems, nuclear reactors being his primary