Customer Intelligence Blog
Evolving relationships for business growth![Marketing to the unborn](https://blogs.sas.com/content/customeranalytics/files/2017/01/CustomerIntelligence-1.png)
I've worked for a lot of different kinds of companies and organizations, run my own business, and been laid off by a big company. I know what it means to be a loyal employee and also to have that loyalty crushed. When I heard SAS' CEO Jim Goodnight say he would accept
![Part 2 of my interview with socialmediaB2B.com](https://blogs.sas.com/content/customeranalytics/files/2017/01/CustomerIntelligence-2.png)
David Thomas, SAS Social Media Manager, Part 2 from Jeff Cohen on Vimeo.
![All you need is a Flip video camera. Also, boundless energy and determination.](https://blogs.sas.com/content/customeranalytics/files/2017/01/CustomerIntelligence-1.png)
No matter how active you are in social media, there's probably someone out there who makes you feel like a cloistered misanthrope. I've met four of those people in the last couple of weeks: Wayne Sutton, Jeff Cohen, Kipp Bodnar and Ryan Boyles. I'm not sure it's possible with the
![Key Takeaways from NewComm Forum and Inbound Marketing Summit](https://blogs.sas.com/content/customeranalytics/files/2017/01/CustomerIntelligence-1.png)
I spent the early part of this week at the Society for New Communications Research's NewComm Forum (Twitter hashtag #sncr) and Chris Brogan's Inbound Marketing Summit (#ims09) held side-by-side in the same hotel (a wise move considering the challenge of getting people to attend conferences right now). As an enterprise social media
![Is your glass less than half empty, or more than half full?](https://blogs.sas.com/content/customeranalytics/files/2017/01/CustomerIntelligence-1.png)
People have been talking about "the Oprah effect," the sudden increase in Twitter users spurred by Oprah Winfrey's very public first tweet: HI TWITTERS . THANK YOU FOR A WARM WELCOME. FEELING REALLY 21st CENTURY. (Someone I'm sure has told her since that using all caps means you're shouting. But hey, maybe
![SAS Global Forum showcases the value of social media for events](https://blogs.sas.com/content/customeranalytics/files/2017/01/CustomerIntelligence-2.png)
I've been back from our annual user conference, SAS Global Forum, for three weeks but I'm still amazed at what I saw. Even in this economy more than 3,300 dedicated SAS users came together to learn from each other. It was my first time attending the event, and one of