Could smart cities and social media be the perfect match? Politics is a divisive issue and not simply from a philosophical standpoint. Different sections of society have very different engagement levels. We could postulate many reasons for this, but the real question is, how can government re-energise citizen engagement in
Tag: social media
Me considero un amante de la comida, especialmente de la que me gusta llamar “Antigourmet”. Mis lugares preferidos para comer son bodegones, cantinas, restaurantes viejos y caserones, pizzerías, clubes y carritos de la costanera. De esos que tienen patas de jamón colgando, sirven el vino en pingüino y generalmente mozos
We’re bringing the concept of #VideoTag to LinkedIn. What's #VideoTag, you ask? It's an online adaptation of the old schoolyard game. In short, you record a video of yourself, upload it to LinkedIn and tag others to respond. It’s a fun, easy way to spur conversation online by showing your
If you won’t be in Denver, stay engaged to everything happening through the SAS Global Forum 2018 Virtual Event. With content streaming live from opening session, tech connection, tech talks and a few breakout sessions, you’re sure to find something you love. And don't forget to join the conversation on social media.
Unless you live under a rock, you've probably seen news reports that Russian trolls have been posting on social media to allegedly conduct "what they called information warfare against the United States, with the stated goal of spreading distrust toward the candidates and the political system in general," according to
Internal connections between organizational members are valuable assets for any organization. The ability to reach out to your colleagues, to know who knows what and even to engage over everyday topics such as last night’s television or weekend plans are, in many ways, what defines an organization. These discussions are
Data science continues to become more and more critical, especially in the education sector. There is an ever-growing need to encourage and persuade younger generations to choose a career pathway in STEM areas from an early stage in their education, not least because organisations are struggling to find the analytical
Since Trump became the US president, many people have noticed that he posts a lot of tweets. While some people choose to analyze and critique the content of those tweets, I was more curious about something a little less controversial - the timing and quantity. Follow along as I dig into
Has anyone ever broken up with you, and left you thinking "Wow, I didn't see that coming!" In hindsight, maybe you could have seen it coming. At least from a statistical perspective. Let's dive into this topic with some lighthearted discussion, and plot some Facebook data... When it comes to
Applying analytics to IoT data provides opportunities for cities to use information from sensors, citizens and connected infrastructure in unprecedented ways.
The way your graph looks can make all the difference ... two people can graph the exact same data in essentially the same way, but one of the two graphs can be perceived as much better than the other. Hopefully reading my blogs will help you create the better graph!
When social media first came along, there was a lot of hand-wringing about how this would see the end of face-to-face experiences. Everyone would be too immersed in digital technology to bother going out into the ‘real’ world. We would conduct our lives without leaving home, whether working or socializing.
Disclaimer: before you get overly excited, PROC EXPAT is not really an actual SAS procedure. Sadly, it will not transfer or translate your code based on location. But it does represent SAS’ expansion of the Customer Contact Center, and that’s good news for our users. Here’s the story behind my
The 88th Annual Academy Awards are coming up. Twitter will be on high alert Sunday night to hear who takes home the gold Oscar. To celebrate in our own special way, we want to highlight some of our amazing followers. Without further ado, here are our award-winning posts from the last year: Best
When he filmed the scene in the summer of '69, my Dad did not foresee his moment of fame in 2016. But in the last two days, Dad has seen his 47-year-old work appear in the local Buffalo, NY media, on DailyMail.com, and on FOX News*. In August of 1969,
As 2015 comes to a close, let's look back on the great year at SAS Curriculum Pathways. Again, we saw record-breaking new users, soaring student usage, and tons of app downloads. While we love all of our 1,500+ resources, here are the ones that teachers and students used the most in
In today’s world of instant gratification, consumers want – and expect – immediate answers to their questions. Quite often, that help comes in the form of a live chat session with a customer service agent. The logs from these chats provide a unique analysis opportunity. Like a call center transcript,
As social media burst onto the scene as a game-changer for marketing several years ago, a lot of focus was placed on the need for brands to be transparent, authentic and accountable in their interactions. Those have always been hallmarks of good business practices, but what had changed was that social media made it
While discussing ways and means to improve Sales and Operations Planning (S&OP) and forecasting, many a time business executives ask “What can we do with social media?" This was definitely NOT a usual topic in S&OP forum just a few years back! Most of the time, I push back the
In just five or so short years, we have all seen social media as a channel grow up right before our eyes. It's no longer that infant that everyone was afraid to touch or be around - it's now that fun kid that people want to engage with. Some may
There’s a common aphorism that everything is bigger in Texas. So when SAS decided to host SAS Global Forum and SAS Global Forum Executive Conference in Dallas - it had to go big. Both conferences will kick off Sunday evening with a Texas-sized crowd of more than 4,500 attendees. But
This is a follow up to last week’s blog on understanding your customers’ perceptions of quality. As the world’s largest manufacturer of PCs and tablets, Lenovo is always looking for areas to reduce costs while increasing quality and customer satisfaction. Six months ago, Lenovo implemented the Lenovo Early Detection (LED) system
People are talking about your products. But more importantly, they’re listening. Facebook, Twitter, review sites, and product forums are just a few of the sources that a savvy customer checks when making a buying decision. This reality has fundamentally changed the definition of quality. It’s no longer sufficient to conform
One of our customers asked if I could show him how to reproduce a stickman graph that David McCandless (ala, Information is Beautiful) had created - see screen capture below. I'm not sure that it's the best kind of graph for the occasion, but of course SAS can be used
Today's customers want consistent interactions and experiences with your organization, and increasingly they expect personalization and real-time relevance. A major catalyst behind those customer dynamics is mobile devices. The sheer size of the mobile market is enough to take notice, but an increasingly important factor is the proportion of smartphones & tablets and the
It's that time of year: Awards season. While we on the SAS Social Media Team will be happily following along this Sunday for the 87th Annual Academy Awards (via Twitter, naturally), we thought it only appropriate to use this as a time to celebrate our customers in social from 2014. From
Recent CMO Council research on getting in sync with mobile customers surfaced several key findings with enough significance that I wanted to explore each on in its own blog post. As was the case with objectives & context, and challenges & metrics, the idea of engagement and the customer experience