Customer Intelligence Blog

Evolving relationships for business growth
Advanced Analytics | Analytics | Artificial Intelligence | Customer Intelligence | Data Visualization
Suneel Grover 0
SAS Customer Intelligence 360: Marketing AI vision

Your brand is customer journey obsessed, and every interaction with your company provides a potential opportunity to make an intelligent decision, deepen engagement and meet conversion goals. The hype of martech innovation in 2020 is continuing to elevate, and every technology vendor is claiming the following statement: "Bolster the customer

Advanced Analytics | Customer Intelligence
Suneel Grover 1
SAS Customer Intelligence 360: Hybrid marketing and analytic's last mile [Part 2]

In part one of this blog series, we introduced hybrid marketing as a method that combines both direct and digital marketing capabilities while absorbing insights from machine learning. In part two, we will share perspectives on: How SAS Customer Intelligence 360 completes analytic's last mile. How campaign management processes can easily

Advanced Analytics | Analytics | Customer Intelligence | Data Management | Data Visualization
Suneel Grover 0
SAS Customer Intelligence 360: Automated AI and segmentation [Part 3]

In parts one and two of this blog series, we introduced the automation of AI (i.e., artificial intelligence) and natural language explanations applied to segmentation and marketing. Following this, we began marching down the path of practitioner-oriented examples, making the case for why we need it and where it applies.

Advanced Analytics | Analytics | Customer Intelligence | Data Management | Data Visualization
Suneel Grover 1
SAS Customer Intelligence 360: Automated AI and segmentation [Part 2]

In part one of this blog series, we introduced the automation of AI (i.e., artificial intelligence) as a multifaceted and evolving topic for marketing and segmentation. After a discussion on maximizing the potential of a brand's first-party data, a machine learning method incorporating natural language explanations was provided in the context

Advanced Analytics | Analytics | Artificial Intelligence | Customer Intelligence | Data Management | Data Visualization | Machine Learning
Suneel Grover 3
SAS Customer Intelligence 360: Automated AI and segmentation [Part 1]

Marketers and brands have used segmentation as a technique to deliver customer personalization for communications, content, products, and services since the introduction of  customer relationship management (i.e., CRM) and database marketing. Within the context of segmentation, there are a variety of applications, ranging from consumer demographics, psychographics, geography, digital behavioral

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